![]() They both provide a degree of process automation but are primarily aimed at manual use for Help Desk services. Lying in between these two extremes are technician tools that provide background access for troubleshooting or remote control access that enables a support operative to show a user how to run an application.ĭameware Remote Everywhere and Beyond Trust Remote Support are in the technician tool category. ![]() ![]() You will find a wide range of remote access systems that include clunky old free tools, such as Telnet, right up to sophisticated system automation packages that combine data extraction, file extraction, and multi-platform linked processes. We have compared these two tools to help you to decide which is best for you. We have assessed the tool and compared it against Dameware Remote Everywhere – one of the leading remote access tools – as a benchmark.īoth remote access systems are impressive, but you need to choose one. If you’re in the market for a remote access tool and you’ve been searching for Bomgar, you need to look for it under its new name, which is Beyond Trust Remote Support. ![]()
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